SHIPPING, RETURNS, AND FAQ'S
All orders are processed within 72 hours of receipt. Orders of $150 or more always ship free using standard ground shipping within the domestic contiguous United States. For orders under $150, we charge a flat shipping & handling fee of $6.85. Orders with Standard Shipping will arrive in 3-8 business days. Priority Express is also available for $15 and will arrive in 1-3 business days. We ship to Canada, the UK, Europe, Asia, and Australia for a flat rate of $20. Select items require additional shipping charges; if this happens, you will be contacted after check-out with the revised cost to approve. If you would like international shipping to any other country please contact us at firstname.lastname@example.org.
We stand behind our pieces 100% and are confident that the quality of our merchandise will meet, if not exceed, your expectations. However, if you're not completely satisfied with your purchase, we’ll gladly initiate an exchange or refund for a return made within 7 days of receiving your product – provided it is in the same condition they were received and are in its original packaging. After 7 days, Sage Collective cannot accept exchanges or returns for any reason other than manufacturing defects. In order to return your merchandise you must email us at email@example.com for an RA number. Merchandise sent without an RA number will be immediately returned to the customer without processing. Returned products are subject to approval of the above criteria before an exchange or refund is due.
Please note that return shipping charges are non-refundable, unless the item received is incorrect or damaged. In that case, we will provide you with a return shipping label and expedite your replacement order. In any case, you will bear the risk of loss or damage until the product is successfully returned.
All of our one-of-a-kind, vintage, and antique items are ready to wear or use. When applicable, additional care instructions will be included in your order. Many of our items cut from vintage cloths are only available in that iteration. For all items marked one-of-a-kind — get it while you can. We love inquiring into commissions for multiples, but we mean it when we say one-off. We're also happy to answer any questions that you may have before you buy at firstname.lastname@example.org.